Effective Date: 8 April 2026
1. Overview
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services to you.
2. Personal Information We Collect
A. Information You Provide Directly
- Name
- Billing and shipping address
- Email address
- Phone number
- Account information (if applicable)
- Information submitted through forms, surveys, or customer support
B. Order & Transaction Information
- Products purchased
- Payment details (processed securely by our platform and payment providers)
- Order history
C. Automatically Collected Information
- IP address
- Browser and device information
- Pages viewed and interactions
- Referring URLs
- Cookies, pixels, and similar tracking technologies
D. Information from Third Parties
We may receive information from:
- Advertising partners
- Analytics providers
- Marketing agencies
- Service providers and integrations
3. How We Use Your Information
- Process and fulfill orders
- Provide customer support
- Send transactional and marketing communications (where permitted)
- Personalize your experience
- Improve our website, products, and services
- Conduct analytics and research
- Detect fraud and maintain security
- Comply with legal obligations
4. Cookies, Tracking & Advertising
We use cookies and similar technologies to:
- Operate and improve our website
- Remember your preferences and cart
- Analyze usage and performance
- Deliver personalized advertising
We may work with third-party advertising and analytics providers, including without limitation Google and Meta Platforms. These partners may use cookies, pixels, and similar technologies to collect information about your activity across websites and services.
You can manage your preferences through our cookie consent tools.
5. Third-Party Services
We use third-party service providers to operate our business and provide our services. These may include providers of:
- E-commerce infrastructure
- Payment processing
- Shipping and fulfillment
- Customer service and communications
- Email and SMS marketing
- Advertising and analytics
- Website functionality and optimization
- Data storage, backup, and security
- Accounting and business operations
These service providers may process personal information on our behalf. We may add, remove, or change service providers at any time.
6. How We Share Personal Information
A. Service Providers
Vendors and partners who perform services on our behalf.
B. Advertising & Marketing Partners
Including platforms such as Google and Meta Platforms, as well as external marketing agencies.
C. Legal & Compliance
We may disclose information when required to:
- Comply with applicable law
- Respond to lawful requests
- Protect our rights or prevent fraud
Important Notice (California Law)
We do not sell personal information for monetary compensation. However, we may share personal information with advertising partners for targeted advertising purposes. Under California law, this may be considered a “sale” or “sharing” of personal information.
7. Your Privacy Rights (California – CPRA)
- Know what personal information we collect and how we use it
- Request access to your personal information
- Request deletion of your personal information
- Request correction of inaccurate information
- Opt out of the “sale” or “sharing” of personal information
- Limit use of sensitive personal information
Do Not Sell or Share My Personal Information
You may exercise your rights by:
- Clicking the “Do Not Sell or Share My Personal Information” link on our website
- Adjusting your cookie preferences
- Contacting us at: questions@redblossomtea.com
8. Your Rights Under GDPR (EU/UK Users)
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
Legal Bases for Processing
- Contractual necessity (e.g., fulfilling orders)
- Legitimate interests (e.g., improving services, fraud prevention)
- Consent (e.g., marketing, cookies)
- Legal obligations
9. International Data Transfers
Your information may be transferred to and processed in countries outside your jurisdiction, including the United States.
Where required, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) or similar legal mechanisms.
10. Data Retention
We retain personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
11. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. Payment information is processed securely through our e-commerce platform and payment providers.
12. SMS Communications
If you opt in to receive SMS messages:
- You may receive transactional and promotional messages
- Message frequency varies
- You may opt out at any time by replying STOP
We do not share SMS opt-in data with third parties for their own marketing purposes.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
15. Contact Us
If you have questions or would like to exercise your privacy rights, contact us:
Red Blossom Tea Merchants LLC
questions@redblossomtea.com
831 Grant Avenue, San Francisco, CA 94108