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Showroom Pass


Showroom Pass

Due to the current nationwide spike in COVID-19 cases, our in-store appointments are temporarily suspended to ensure the safety of our staff and patrons.

Enjoy a private shopping experience and browse our full selection of premium tea and teaware at our San Francisco showroom. A tea specialist will learn your preferences and help you select the perfect tea and teaware.

Our Showroom Pass functions as a deposit toward your in-store purchases, allowing for safe, touchless checkout.

To schedule a visit:

    1. Purchase a Showroom Pass.
    2. Call us to schedule your 30-minute visit at (415) 395-0868 (appointments must be scheduled at least 2 hours in advance).
    3. Add the Showroom Pass to your Apple Wallet (iPhone), open it on your mobile browser (Android), or print the pass to scan at checkout.
    4. Visit us at 831 Grant Ave. in San Francisco for your private shopping appointment.

Please note that we are not offering in-store tastings at this time. Premium Tea-to-Go is available for doorside pickup.

To maintain safety during COVID-19, we permit one party (maximum two guests) inside our store at a time. Guests are required to abide by our COVID-19 safety protocol while in our store. Learn more about our response to COVID-19.

Each Showroom Pass is valid for one visit to our store, and must have a full $100 balance to schedule a visit; any balance remaining after your visit can be used as a gift card toward online orders. Our Showroom Pass is non-refundable. Should you need to cancel your visit, you are welcome to reschedule or use your Showroom Pass as an online gift card.